ALL IN Is Now Hiring!
Position: Office Manager & Client Coordinator
To provide a fast, easy, tailored experience for all new clients to our mental health practice. To make the client feel hope, relief, and excitement to get started. To ensure the client is accurately set up in our system and intake paperwork is completed. To support clients with their questions throughout their journey at ALL IN. Here at ALL IN, it is important our employees enjoy their workplace. We are looking for a collaborative team member to help foster that value at work.
Manage inquiries from the business phone and email.
Assist new clients with placement with clinician.
Support Leadership and Clinical Team with Electronic Medical Records system.
Assist Nurse Practitioner with scheduling.
Provide answers to clients regarding billing and payment questions.
Assist Leadership with general projects (including billing services, team functions, and general office management).
Attend weekly team meeting (required) and team social events (when possible).
Light housekeeping (including lifting up to 40lbs, cleaning, dusting, vacuuming, stocking, and removing trash).
Report directly to Leadership Team.
Empathy and emotional intelligence
Knowledge of Microsoft Word, Excel or Google equivalent.
Strong planning and organizational skills
Ability to work under pressure
Ability to work in a collaborative team environment
Detail-oriented (“Type A” a plus)
Problem solving and decision-making skills
Exceptional communication skills, oral and written (We want you to express your personality with clients and the team. We are looking for a team member who will engage with clients and co-workers. We want someone who’s eager to be part of an energetic team that enjoys what we do!)
About ALL IN
We are a fun, collaborative, relaxed group of mental health professionals; funny and funky personalities welcome. We are guided by 4 core values: Elite, Accountable, Team, and Fun. We are very passionate about the work we do, and are looking for an Intake Coordinator to join the team in our mission to provide the best experience to clients seeking to change their lives.
Minnetonka/Edina. The position may be located in either one or both, depending on your preference. May also be at-home for some days per week after trial period.
Job Type: Full-time
Salary: $40 – $45k per year, plus bonus
- Health, Dental, Vision insurance
- 3.5% 401k match
- Employee assistance program
- Paid time off
- Long-term Disability, Short Term Disability, & Life Insurance
- Monday to Friday, 9am to 5:30pm
- High school or equivalent (Required)
- Some college or more (Preferred)
- Administrative Experience: 2 years (Preferred)
- Sales Experience a major plus.
- Knowledge of or experience with mental health treatment (Preferred)
- Yes, partially
- Initial step in interview process conducted online